Last Updated: 10.11.2025
Obengs Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our products and services, including Beautiful Mind, Spark, and any related applications, websites, or platforms (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide, improve, and protect our Services. The information we collect includes:
a. Information You Provide
Account Information: When you sign up, we collect your name, email address, phone number, and login credentials.
Health and Profile Data (Beautiful Mind): If you use Beautiful Mind, you may provide or generate personal data such as facial scans, voice samples, emotional indicators, and self-reported health information.
Support Communications: When you contact us, we may collect records of your inquiries and communications.
b. Information Collected Automatically
Device & Usage Data: We collect information about how you use our Services, such as device type, operating system, browser, IP address, and activity logs.
Biometric Data (with consent): Beautiful Mind may analyze your facial and voice data in real time. We never store raw biometric data permanently; instead, we derive anonymized patterns or indices (e.g., Mental Health Threshold Index). Every time Beautiful Mind initiates a recording or analysis, it will first request your explicit consent. While recording is active, a clear on-screen indicator will be displayed so you are always aware of when data is being captured.
c. Information from Third Parties
We may receive information about you from trusted healthcare partners, therapists, or research institutions (only with your consent).
2. How We Use Your Information
We use your information to:
- Provide and improve the Services.
- Generate personalized mental health insights (e.g., thresholds, activity recommendations).
- Connect you with licensed therapists or healthcare providers (with your permission).
- Conduct scientific research, product improvement, and AI training (always using anonymized or aggregated data).
- Ensure security, detect fraud, and comply with legal obligations.
We do not sell your personal data to advertisers.
3. Sharing of Information
We may share your information in the following limited circumstances:
- With Therapists/Healthcare Providers: If you choose, we share analysis reports or insights with your therapist, GP, or mental health provider.
- With Service Providers: We work with trusted partners (e.g., hosting, analytics, cloud infrastructure) who help us operate our Services.
- For Legal Reasons: We may disclose information if required by law, regulation, or to protect our rights, safety, and the safety of others.
- Business Transfers: If Obengs is acquired, merged, or undergoes restructuring, your data may be transferred in accordance with this Privacy Policy.
4. Data Storage & Security
- Local Processing (Spark): Spark runs fully on your device. No personal data leaves your computer unless you explicitly share it.
- Cloud Services (Beautiful Mind): Facial and voice data may be processed securely in the cloud, using encrypted transfer and storage.
- Retention: We retain data only as long as necessary for the purpose it was collected, unless a longer retention is required by law.
- Security: We use industry-leading security practices, including end-to-end encryption, secure servers, and continuous monitoring.
5. Your Rights
Depending on your location, you may have legal rights regarding your data:
- Access a copy of your personal data.
- Correct or update inaccurate data.
- Delete your data (“right to be forgotten”).
- Restrict or object to processing.
- Withdraw consent at any time.
- Request data portability.
To exercise your rights, contact us at info@obengs.com.
6. Children’s Privacy
Our Services are not directed at individuals under 16. We do not knowingly collect personal information from children without parental consent. If we learn that we have collected such data, we will delete it promptly.
7. International Data Transfers
If you use our Services outside the UK, your data may be transferred and processed in countries where privacy laws may differ. We implement safeguards such as Standard Contractual Clauses (SCCs) to ensure your data is protected.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance.
- Remember your preferences.
- Analyze usage trends.
- You can manage or disable cookies through your browser settings.
9. Changes to this Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last Updated” date and, if significant changes occur, notify you directly (e.g., via email or in-app notification).
Meet us for an in-person chat
18th Floor, 100 Bishopsgate, London, EC2N 4AG, United Kingdom
Available Monday to Friday, 8:00 AM – 5:00 PM (UK time)